Frequently Asked Questions

What is Pretty Poly Packaging?

Pretty Poly Packaging is a UK-based packaging brand creating pretty, patterned packaging for small businesses and online sellers. Our designs are created in the UK and are made to help your parcels stand out before they’ve even been opened.

What products do you sell?

We sell patterned poly mailers along with coordinating packaging essentials including stickers, tissue paper and thank-you cards.

What sizes are your poly mailers available in?

Our poly mailers are available in a range of sizes to suit different types of orders. The available sizes are shown on each individual product page.

What pack sizes can I order?

Most of our poly mailers are available in packs of 10, 25, 50 and 100.

Do you sell mixed packs?

Yes. Selected designs are available as mixed packs, giving you the chance to try several different patterns in one pack.

Are your mailing bags waterproof?

Our poly mailers are water resistant and designed to help protect your orders while they are in transit.

Are your poly mailers recyclable?

Yes. Our poly mailers are recyclable. Please check local recycling guidance, as facilities can vary depending on your area.

Where are your designs created?

Our patterned packaging designs are created in the UK exclusively for Pretty Poly Packaging.

Who is your packaging suitable for?

Our packaging is ideal for small businesses and online sellers using platforms such as Shopify, Etsy, TikTok Shop, Vinted and eBay.

Whether you send a few parcels each week or hundreds of orders, our packaging is designed to give your parcels a polished and memorable finishing touch.

How much is UK delivery?

UK delivery is FREE on orders over £15. On orders below that there is a standard standard delivery charge of £1.99.

Your available delivery options will also be shown at checkout.

Do you deliver internationally?

Yes, international delivery is available to selected destinations. Available shipping options and costs will be calculated at checkout.

How quickly will my order be dispatched?

We aim to prepare and dispatch orders as quickly as possible, usually on the same day. Estimated delivery information will be shown during checkout.

Can I track my order?

If tracking is included with your chosen delivery service, your tracking information will be sent once your order has been dispatched.

What should I do if there is a problem with my order?

If anything is wrong with your order, please contact us as soon as possible and we’ll be happy to help.

You can use the Contact page on our website to get in touch.

Do you offer wholesale or larger quantities?

If you are interested in ordering larger quantities, please contact us with the products and quantities you are looking for and we can discuss the options available.

Will you be adding new designs?

Yes! We regularly introduce new patterns and seasonal designs, so keep an eye on our website and social media for new releases.

How can I keep up with Pretty Poly Packaging?

You can follow Pretty Poly Packaging on social media and join our mailing list to hear about new designs, product launches, offers and packaging inspiration.

Packaging made pretty. 💕